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2300 plus years ago Greek philosopher Aristotle  coined his Three Tenets of Persuasion - suggesting that ethos (ethics and credibility), logos (logic), and pathos (emotion) were the drivers that ultimately led to our ability to influence others. The years since have offered nothing to refute that...

The lessons of 2020 will be golden for some companies; misery for others. The very best are pausing to reflect on just what they've learned as regards their market(s), their customer(s); their competition; and perhaps most important their company. After Action Reviews are built to generate one...

It took me a few years to learn this simple lesson....

Five questions dictate how each of us ultimately assesses a "leader." Are you credible? Can you help make me better? Are you committed to a purpose or a vision of excellence? Do you care about me? And MOST important, Can I TRUST you?    Those same questions...

A great many "would be" leaders are about to go extinct. Like a forest fire, the flames of COVID will prune and eliminate the underbrush of pretenders - leaving only the substantive behind. But the collateral damage inflicted on followers who believed - until it was too...

History teaches us that adversity can be the greatest gift we will ever be offered - a $10 million dollar one that we might not give a dime to repeat. The operative words - can be.  For some, the insights from COVID will pay interest for the remainder of...

I had a fascinating conversation last week – with an old friend and a trusted colleague that I first met well over 20 years ago.   It’s funny – my guess is that I have connected with more folks from my past in the last several weeks...

  In the hours after the tragic events of 9-11 employers across the country went into scramble mode – how to deal with an event that’s shaken everyone to their core?   What’s the new normal going to look like?   What will our response be – and how can...

A once in a century crisis is unfolding around us – across the globe we each are threatened by the dark specter of an invisible enemy that threatens our lifestyles, our jobs, our families … our very lives.   Each of us is wrestling to sort out...

With special thanks to old friend Danny for reminding me:   Somewhere today a mother bade her kids goodbye (perhaps only from a distance) and walked into a hospital to face an unseen enemy.   A father only figuratively hugged his wife before he put on his scrubs and...